Urbana Dispensary

Recreational Marijuana and Cannabis Delivery Frequently Asked Questions

We’re here to help . Whether it’s information you are after or the latest CBD, vape, and cannabis products, Urbana has you covered. Our friendly consultants will assist you and offer the guidance you need to find exactly what you are looking for.

When are you open?

We operate our cannabis delivery service daily from 12:00 PM to 7:00 PM.

How quickly will I receive my delivery?

Orders placed before 6:00 PM in San Francisco and before 5:00 PM in Marin will be delivered the same day! Orders placed after the cut-off will be delivered the following day.

How can I contact Urbana about my delivery?

You can reach us by phone at (415) 660-0405 for questions about delivery.

For corporate inquiries, please contact us at belong@urbananow.com

Can I return my order if I’m unhappy with the products I selected?

All sales are final, and we only accept returns for defective products, which can be exchanged for the same product or something similar depending on inventory availability. Please use our online menu filters or reach out to our team for help choosing the best products for you.

How do I pay for my order?

We accept cash and debit cards from all leading banks. A $3.00 fee is charged by our financial institution for debit cards (no other fee will be charged by your bank).  All cards must be present and the payee must have valid identification that can be scanned to complete the transaction. Our drivers carry less than $50 in cash for safety.

Do I need to tip the delivery driver?

Tips are not required, but are greatly appreciated. You can leave a tip by debit card or in cash. 

What is the fee for delivery?

There is a $5 fee for all deliveries, which is waived on orders in San Francisco over $100.

There is a $125 minimum for cannabis delivery orders to Marin addresses, with a $5 fee.

We’re thrilled to offer the best weed delivery services in SF and Marin. Our knowledgeable and professional service, product variety, and commitment to your satisfaction set us apart. Experience why Urbana is San Francisco’s best weed delivery service for yourself today! Place your order now and enjoy the convenience of top-quality cannabis delivered straight to your door. Thanks for choosing Urbana, and we look forward to serving you soon.