FAQ
Recreational Marijuana and Cannabis Delivery Frequently Asked Questions
We’re here to help . Whether it’s information you are after or the latest CBD, vape, and cannabis products, Urbana has you covered. Our friendly consultants will assist you and offer the guidance you need to find exactly what you are looking for.
Store Hours
10am – 9pm daily.
Contact Urbana
To call our Geary store: (415) 702-6767
To call our Delivery team: (415) 660-0405
To call our Mission store: (415) 814-3273
To email our corporate offices: belong@urbananow.com
Cannabis Pickup Hours
10am – 7pm daily. Order online anytime from www.urbananow.com and your order will be ready in the time window confirmed in a reply from our e-commerce platform.
Cannabis Delivery Hours
12pm – 7pm daily. Order online anytime from www.urbananow.com and your order will be confirmed for delivery in a reply from our delivery system. The person ordering must be present to accept the order with their ID handy.
Forms of Payment
Cash and ATM cards are accepted. A $2.60 fee is charged for each ATM transaction and is waived for orders over $100. Your chip ATM card and PIN must be present for processing. Please note that we DO NOT accept Visa, Mastercard, Amex or Discover credit cards—only chip-enabled ATM cards.