Urbana Dispensary

Recreational Marijuana and Cannabis Delivery Frequently Asked Questions

We’re here to help . Whether it’s information you are after or the latest CBD, vape, and cannabis products, Urbana has you covered. Our friendly consultants will assist you and offer the guidance you need to find exactly what you are looking for.

When are you open for weed delivery service?

Urbana's cannabis delivery service operates daily from 12:00 PM to 7:00 PM in San Francisco and Marin County.

How quickly will I receive my cannabis delivery?

Orders placed before 6:00 PM in San Francisco and 5:00 PM in Marin will be delivered the same day. Orders placed after the cut-off will be delivered the following day.

How can I contact Urbana about my dispensary delivery order?

You can reach us by phone at (415) 660-0405 for any questions regarding your cannabis delivery. For corporate inquiries, please contact us at belong@urbananow.com.

What must I have ready when my San Francisco weed delivery arrives?

When your weed delivery arrives, please ensure you have your state-issued photo ID and payment ready. Our delivery team will need to verify your identity and complete the transaction.

Can I return my order if I'm unhappy with the products I selected from the dispensary delivery service?

All sales are final, but we accept returns for defective products. Defective items can be exchanged for the same product or something similar depending on inventory availability. Please utilize our online menu filters or contact our team for assistance in selecting the best products for you.

How do I pay for my order from the cannabis delivery service?

We accept cash and debit cards from all leading banks. Please note that there is a $3.00 fee charged by our financial institution for debit card transactions. All cards must be present, and the payee must have valid identification that can be scanned to complete the transaction. For your safety, our drivers carry less than $50 in cash.

Do I need to tip the weed delivery driver from the dispensary delivery service?

Tips are not required but are greatly appreciated. You can leave a tip by debit card or in cash.

What is the fee for home weed delivery in San Francisco and Marin?
  • There is a $5 fee for all deliveries, which is waived on orders over $100 in San Francisco. 
  • For deliveries to Marin, there is a $125 minimum order requirement with a $5 delivery fee.

We’re thrilled to offer the best weed delivery services in SF and Marin. Our knowledgeable and professional service, product variety, and commitment to your satisfaction set us apart. Experience why Urbana is San Francisco’s best weed delivery service for yourself today! Place your order now and enjoy the convenience of top-quality cannabis delivered straight to your door. Thanks for choosing Urbana, and we look forward to serving you soon.